“It is easy to lose sight of the fact that sustainable results can only be achieved through others. Equally, this can rarely be accomplished without effective coaching from leaders. Effective coaching not only achieves outcomes, but also facilitates talent development. Why isn’t this done more often? Leaders lack the playbook for effective coaching. Finally, in Coaching Made Easy, we have the COACH framework that is accessible to all who are committed: Communicate, Open, Align, Collaborate and Harness. With many realistic examples and articulation of supporting behaviors, this is the ‘how to’ book that will help leaders facilitate great individual and organizational effectiveness. I cannot recommend it more highly!”